Shipping Information
Your parcel will be delivered via our trusted courier partners directly to your doorstep. You will receive a tracking number once your order is dispatched.
Delivery charges are applicable as per the weight of your order and your location. Free shipping is available on orders above a certain amount.
International orders may be subject to customs fees and import duties. These charges vary by country and are not included in our price.
If your item becomes faulty, please contact our customer service within 30 days of receipt for a replacement or refund.
Orders and Returns
You can track your order using the tracking number provided in the confirmation email. Simply enter the tracking number on our website or the courier’s website.
If you haven’t received your order within the estimated delivery time, please contact our customer service for assistance.
To return an item, please contact our customer service to initiate the return process. Ensure the item is in its original packaging and condition.
Payments
We accept various payment methods including credit/debit cards, PayPal, and bank transfers. For more details, visit our Payments page.
Yes, you can use gift cards as a payment method. Ensure you enter the gift card code at checkout.
If you're having trouble making a payment, please check your payment details and try again. If the issue persists, contact our support team for assistance.
You will receive a confirmation email once your payment has been successfully processed. If you do not receive an email, please contact our support team.